Privacy Policy
Welcome to GigsBuddy ("we," "our," or "us"). We operate the website gigsbuddy.com (the "Platform"). We are deeply committed to protecting your privacy and ensuring a safe, trusted environment for our community of neighbors to share tools and household items.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform, create an account, list items, or rent tools.
Information We Collect
To connect you with your neighborhood tool shed and process rentals safely, we collect a few types of information:
Information You Provide to Us
Account Information: Your name, email address, phone number, and account password when you register.
Profile & Listing Information: Photos of your tools, item descriptions, rental pricing, and your general neighborhood location (to show nearby renters).
Identity Verification: To maintain a safe community, we may ask for government-issued ID verification or a profile picture to confirm your identity.
Payment Information: Financial data (like credit card details or bank account info for your passive income payouts) is collected and processed securely through our third-party payment gateways (e.g., Stripe). We do not store your full financial details on our servers.
Information Collected Automatically
Location Data: With your permission, we collect imprecise location data (like zip code or city area) to help you find tools available right down your street.
Usage Data: Information about how you interact with our Platform, such as pages viewed, search queries, and transaction history.
How We Use Your Information
We use the information we collect to keep GigsBuddy running smoothly, securely, and locally. This includes:
- Facilitating rentals, tool listings, and processing secure payments.
- Verifying identities to prevent fraud and ensure community safety.
- Providing customer support and sending transaction updates (e.g., rental confirmations).
- Improving our Platform's features, layout, and user experience.
- Sending you optional updates about your neighborhood sharing community (which you can opt out of at any time).
Data Security
We take data security very seriously. We implement robust industry-standard technical and organizational measures (including SSL encryption) to protect your personal information against unauthorized access, loss, or alteration. However, please remember that no method of transmission over the internet is 100% secure.
Your Privacy Rights & Choices
You are in control of your data on GigsBuddy. You have the right to:
Update or Correct Your Data: You can edit your profile information, listings, and payout details at any time through your account settings.
Control Location Data: You can turn off location permissions in your browser or device settings.
Delete Your Account: You can request the permanent deletion of your account and data by contacting our support team (provided you have no active or unresolved rental transactions).
Your California Privacy Rights
This section applies solely to residents of the State of California, in compliance with the California Consumer Privacy Act or "CCPA", and other California privacy statutes.
If you are a California resident, you have specific rights regarding your personal information. GigsBuddy is committed to honoring these rights:
The Right to Know and Access: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you over the past 12 months.
The Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us, subject to certain legal exceptions (such as completing an ongoing tool rental transaction).
The Right to Correct: You have the right to request that we correct any inaccurate personal information that we maintain about you.
The Right to Opt-Out of Sale or Sharing: GigsBuddy does not sell your personal information to third parties for monetary value, nor do we share it for cross-context behavioral advertising. If we ever alter this practice, you will be given an explicit right to opt-out.
The Right to Non-Discrimination: We will never discriminate against you (such as charging different rates or denying service) for exercising any of your CCPA privacy rights.
How to Exercise Your California Rights
To submit a request to access, correct, or delete your data under California law, please email us at support@gigsbuddy.com with the subject line "California Privacy Request." To protect your account security, we will verify your identity before fulfilling the request.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make updates, we will change the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or data requests regarding this Privacy Policy, please reach out to us at:
Email: support@gigsbuddy.com
Website: gigsbuddy.com/contact